12:52 PM - 9:24 PM PDT (8h 33min duration)
Upstream API outage, platform services impacted
Upstream provider has stabilized
10:52 AM - 10:59 AM PDT (7min duration)
We had a brief service interruption from 1:52pm to 1:59pm EST.
Everything is now back to normal.
1:58 PM - May 13 7:21 AM PDT (17h 23min duration)
Segment Labels Missing from Shift API Response (/v1/shifts)
A fix was applied to correct the label filtering logic on the /v1/shifts endpoint. No data was lost as labels were only being incorrectly filtered out on read, not deleted.
8:07 AM - 8:27 AM PDT (20min duration)
Upstream API outage, platform services impacted
We saw a brief issue with the Untether Labs API, caused by an upstream provider. System self recovered. All endpoints are stable and normal.
It's now resolved, and the team will continue monitoring throughout the day.
9:34 AM - 9:49 AM PDT (15min duration)
Upstream user verification outage, platform services impacted
Issues caused by authentication validation have been resolved.